Privacy Policy & Cookies

Privacy

When you visit www.thepositiveshops.com, you may be asked to provide personal information about you (name, surname, e-mail address, shipping address, etc.) as a rule to process your orders or to we provide our services. Any personal data that you declare anywhere on the pages and services of The Positive Shop sites is strictly for the sole purpose of dealing with us, improving the service provided and ensuring the operation of the respective service and is not allowed to be used by any third party (except where provided by law to the competent authorities). In any case, the employees of The Positive Shop who have access to your personal data are and unauthorized access to your personal data is prohibited. Any reasonable measure to secure your data has been taken. Your personal information in extremely rare and special cases may also be disclosed to affiliated companies for the purpose of supporting, promoting and executing your business relationship with us, but always under conditions that ensure that your personal data is not tampered with . For any queries or suggestions or statements relating to these matters, please contact us at info@thepositiveshops.com At any time, the user reserves the right to be informed or to object to the further processing of his or her data in accordance with the applicable law for the protection of personal data.

Trading Confidentiality

Confidentiality is self-evident. The same basic principles governing classic transactions also apply to e-commerce. All information submitted by the user / member of The Positive Shop is confidential and The Positive Shop has taken all necessary measures to use them only to the extent necessary in the context of the services provided. Some of the measures taken are the following: Only authorized personnel have access to your transaction information and only when necessary, e.g. to handle your requests. The Positive Shop does not disclose the details of its customers and transactions unless it has written authorization from you or it is required by a court order or decision of another public authority. In the event that The Positive Shop uses third parties to support its systems, it takes care to ensure confidentiality. Subject to the provisions of Chapter 7 on Personal Data, you may request that any information be kept to you and corrected if you can substantiate the existence of an error. For your own security, you should also handle all information provided through the service as confidential and confidential and not make any disclosure to third parties.

Secure Transactions

All information relating to your personal information and transactions is secure and confidential. All payments made using a card are processed through the Alpha e-Commerce payment platform of Alpha Bank, which uses encryption TLS 1.2 with 128-bit Secure Sockets Layer (SSL) encryption protocol. Encryption is a way to encode the information until it reaches its intended recipient, which will be able to decode it using the appropriate key.

Customer Recognition

The codes used to identify you are two: the username and the personal secret password, which each time you enter them give you access with absolute security to your personal information. change your personal secret password and your e-mail address as often as you like. The only person who has access to your information is you through the above codes and you are solely responsible for maintaining the secrecy and hiding it from third parties. In case of loss or leakage, you must immediately notify us, otherwise the online store of The Positive Shop is not responsible for the use of the password by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid the use of the same and easily detectable codes (e.g., birth date). We also recommend that you use not only letters and numbers, but also symbols for the public.

Cookies

What are cookies?
A “cookie” is a piece of information that is stored on your computer’s hard drive and which records your navigation of a website so that, when you revisit that website, it can present tailored options to you based upon the stored information about your last visit. You can normally alter the settings of your browser to prevent acceptance of cookies.
Cookies are used by nearly all websites and do not harm your system.

You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to disallow cookies using different types of browsers.

Please note however, that by blocking or deleting cookies used on our site you may not be able to use the key site features, such as signing up, logging in, and applying for jobs or posting job vacancies.

How do we use cookies?
We use cookies to monitor site user traffic patterns and site usage. This helps us to understand how our users use our websites so that we can develop and improve the design, layout and functionality of the sites. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
There are different kinds of cookies with different functions:
Session cookies: these are only stored on your computer during your web session. They are automatically deleted when the browser is closed. They usually store an anonymous session ID allowing you to browse a website without having to log in to each page. They do not collect any information from your computer.
Persistent cookies: a persistent cookie is one stored as a file on your computer, and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. We use persistent cookies for Google Analytics (see section 6 on Google Analytics) and for personalisation cookies (see section 7 on Personalisation Cookies).
The only third party cookies we use on our site are Google Analytics (please see section 6 on Google Analytics)
The cookies we use are explained below.

Strictly necessary cookies
These cookies are essential to enable you to use the site effectively such as applying for a job, posting a job vacancy or asking for financial benefits and therefore cannot be turned off.Without these cookies, the services available to you on our site cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.

Performance cookies
These cookies enable us to monitor and improve the performance of our site. For example they allow us to count visits, identify traffic sources and see which parts of the site are most popular. We also use Google analytics for this purpose (see section 6) and all information these cookies collect is aggregated and therefore remains anonymous.These cookies do not collect information that identifies a visitor, as all information these cookies collect is anonymous and is only used to improve how our site works.

Functionality cookies
These cookies allow our website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced features. For instance, a website may be able to provide you with news or updates relevant to the policies you use. These cookies can also be used to remember changes you have made to text size, font and other parts of web pages that you can customise. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised.

Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Google uses the __utma cookie. This is a persistent cookie that expires in two years. With each new visit, the expiration date is refreshed. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
For information on how to reject these personalisation cookies, see section 7 below.

How to reject cookies
If you don’t wish to receive cookies that are not strictly necessary to perform basic features of our site you may choose to opt out of them by selecting the appropriate box on the top right hand side of this page.
Note that most web browsers will accept cookies, but if you would rather that we did not collect data in this way you can choose to accept all or some or reject cookies in your browser’s privacy settings. Rejecting all cookies means that certain features cannot then be provided to you and accordingly you may not be able to take full advantage of all our website’s features. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.
For more information generally on cookies, including how to disable them, please refer to aboutcookies.org (http://www.allaboutcookies.org/). You will also find details on how to delete cookies from your computer

Our website uses cookies and similar technologies to guarantee the correct operation of the procedures and improve the experience of using online applications.